Privacy PolicyHow we handle website and inquiry information

Scope

This privacy policy applies to the public website of Nanjing Junzhuo Biotechnology Co., Ltd., including the homepage, product center, solutions, news pages, search pages, contact pages, and the inquiry or document communication scenarios connected to them.

This policy describes our handling of information in connection with website operation and business communication. It does not extend to third-party websites that may be linked from our site.

Information We Collect

When you browse the site, we may record basic access data such as access time, browser type, visited pages, device information, and referral path for site operation monitoring, content optimization, and security analysis.

When you contact Junzhuo through the inquiry form, email, or phone, we may collect:

• basic identity and contact details such as your name, company, email address, and phone number;
• product interests, application scenarios, project background, sample requests, and cooperation notes;
• attachments, technical data, and supporting materials voluntarily provided during communication.

How Information Is Used

We mainly use this information to respond to business inquiries, provide product documents, arrange sample discussions, support technical communication, evaluate cooperation needs, and maintain follow-up project contact.

Within a reasonable and necessary scope, we may also use information for website optimization, internal service improvement, content updates, and follow-up communication related to the same business topic.

Sharing and Disclosure

Unless necessary to fulfill your request, comply with legal obligations, protect site and business security, or supported by further authorization, we do not disclose your contact details or project materials to unrelated third parties.

Where reasonably necessary in a real business process, limited information may be shared with relevant parties involved in business support, technical support, logistics, or system maintenance, and only within an appropriate scope.

Storage and Security

We use reasonable technical and organizational measures to protect the information we hold, including access control, internal record-keeping, material classification, and basic protection for public form interfaces.

However, no internet transmission or electronic storage can be guaranteed to be absolutely secure. For highly sensitive business materials, you may contact us first to confirm a preferred transmission method.

Cookies and Logs

The site may use basic cookies, logs, and browsing analytics to support page functions, language switching, access analysis, and error diagnosis. These records are generally not used alone to identify a specific individual.

Your Choices

If you would like to understand, correct, supplement, or remove information you have submitted to us, or if you want us to stop follow-up communication related to the current topic, you may contact us through the details shown on the site.